Shipping policy

Our company processes all orders within 1-2 business days, after which shipments are dispatched using trusted carriers to ensure timely and secure delivery. Shipping costs are calculated based on order value, destination, and selected service level; orders over $10,000 shipping to the same address qualify for free freight. Once an order ships, customers receive tracking information to monitor delivery progress. All products are carefully packaged, and any transit damage must be reported in writing upon receipt so we can arrange prompt replacement at no additional cost. Returns are accepted within 30 days of delivery, provided items remain unopened and in original condition. For all logistics coordination, please submit purchase orders to Office@BannerBiologicals.com.